Accessibility Statement
Intelligent Automation, LLC is committed to making intelamation.com usable by the widest possible audience, including people with disabilities.
1. Our Commitment
We believe technology should work for everyone. We design and maintain intelamation.com with the goal of providing an accessible experience to all visitors, regardless of ability, technology, or assistive device. Accessibility is an ongoing program at IA, not a one-time project.
2. Conformance Target
We aim to align intelamation.com with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). WCAG defines how to make web content more accessible to people with disabilities including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Conformance is a continuous effort. Some content, particularly third-party embedded content (videos, social widgets, embedded forms), may not yet fully meet Level AA standards. We are working to address known gaps.
3. Accessibility Features We Implement
- Semantic HTML and ARIA roles to support screen readers
- Keyboard-only navigation across primary navigation and core interactive elements
- Visible focus indicators
- Color contrast targets that meet WCAG AA for body text and interactive controls
- Alternative text for informational images
- Resizable text that does not break layout up to 200% zoom
- Responsive layouts that adapt to small screens, large screens, and assistive devices
- Reduced-motion preferences respected for animation
- Form fields with associated labels and clear error messaging
4. Known Limitations
The following are known limitations we are actively addressing:
- Some older blog posts and downloadable PDFs were created before our accessibility program reached current standards and may have heading-structure, alt-text, or contrast gaps. We re-mediate older content on a rolling basis.
- Embedded third-party content (YouTube players, social media share widgets, third-party meeting schedulers) is governed by the third party's own accessibility implementation, which we do not directly control.
- Some interactive demos and graph-heavy dashboards may not be fully usable with screen readers; for these we provide text-based alternatives where feasible.
5. How to Report an Accessibility Issue
If you encounter an accessibility barrier on intelamation.com — or you need information on this site in an alternative format — please contact us:
- Email [email protected]
- Phone (888) 711-4521
- Mail: Intelligent Automation, LLC, Attn: Accessibility, 336 US Highway 46, Fairfield, NJ 07004
Please include the URL of the page where you encountered the issue, a description of what happened, the assistive technology and browser you were using, and (if comfortable) your contact information so we can follow up.
We aim to respond to accessibility reports within five (5) business days. Where the issue is straightforward to fix, we will deploy a fix as soon as practicable. Where remediation will take longer, we will keep you informed of our progress and provide the information you needed in an alternative format in the meantime.
6. Procurement and Vendor Standards
When we select third-party tools to embed in or link from intelamation.com, accessibility is one of our selection criteria. Where a third-party tool falls short, we look for alternatives or supplement with accessible substitutes.
7. Ongoing Review
We review intelamation.com against WCAG 2.1 AA on a recurring basis using a combination of automated tooling and manual review with keyboard and screen-reader testing. We update this Accessibility Statement to reflect material program changes.
8. Formal Complaints
If you believe we have not adequately responded to an accessibility concern, you may contact the U.S. Department of Justice or your state attorney general regarding the Americans with Disabilities Act (ADA). We would, however, appreciate the opportunity to address your concern directly first — please reach [email protected].